Privacy Policy – Bets 99
Committed to protecting your data

Bets 99 (referred to herein as "we", "us", or "the Platform") takes user privacy very seriously. This Privacy Policy explains what information we collect, why we collect it, how we store it, and what rights you have over your data.

In this policy, "personal information" refers to any data that can directly or indirectly identify you — such as your name, mobile number, email, address, payment details, or device ID.

By accessing Bets 99 or creating an account, you agree to this Privacy Policy. If you disagree with any part of this policy, please refrain from using the Platform.

Bets 99 collects two types of information from you — what you provide directly, and what is collected automatically as you use the Platform.

We never store your full bank account number, password, or other highly sensitive information. Payment data is always kept in encrypted form.

Bets 99 uses your information only for specific, legitimate purposes. The reasons we use your data are set out in detail below.

• Account management: To create your profile, verify logins, and ensure account security.
• Identity Verification (KYC): To verify age and identity in order to maintain a responsible gaming environment.
• Payment Processing: To process deposit and withdrawal transactions and maintain transaction history.
• Customer Support: To assist with your complaints, questions, and issues.
• Fraud Prevention: To prevent unauthorized access, money laundering, and bonus abuse.
• Personalized Experience: To provide game suggestions and offers tailored to your preferences.
• Legal obligations: To comply with applicable laws and regulations.
• Platform Development: To analyze user experience and improve our services.

Bets 99 never sells your personal information. However, limited data may be shared with trusted partners in certain specific circumstances.

• Payment Processors: Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, and Rocket.
• Technology Partners: Software and hosting providers that run the platform, all bound by strict confidentiality agreements.
• Legal authorities: Providing specific information in response to a court order or government directive is a legal requirement.
• Fraud Prevention Agencies: Cooperation with relevant authorities to prevent illegal activity.

Every third-party partner is contractually bound to uphold Bets 99's privacy standards. We ensure that only the minimum necessary information is shared.

Bets 99 uses cookies on its website and app. Cookies are small text files stored on your device that help improve the Platform's functionality.

• Essential cookies: Essential for login sessions and security. These cannot be disabled.
• Functional cookies: Remembers your language preference and settings.
• Analytics Cookies: Usage statistics are collected to improve the platform.
• Marketing Cookies: Used to show you relevant offers.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some Platform features from working properly.

Bets 99 does not retain your information longer than necessary. Retention periods vary depending on the type of data.

Even after an account is closed, certain information may be retained for the periods stated above to meet legal requirements.

As a Bets 99 user, you have several important rights over your own data. We respect these rights and are here to help you exercise them.

Bets 99 employs industry-standard security technology to protect your information. Our technical and administrative safeguards are outlined below.

• 256-bit SSL/TLS encryption is active on all data transfers.
• Sensitive data is stored in the database using AES-256 encryption.
• Regular security audits and vulnerability assessments are conducted.
• Two-factor authentication (2FA) is available.
• Suspicious login attempts are automatically detected and blocked.
• Server data is regularly backed up to secure locations.
• Staff access to information is restricted on a need-to-know basis.

Despite our best efforts to protect your data, no method of transmission over the internet is 100% secure. We strongly encourage you to use a strong password and never share your login credentials with anyone.

Bets 99 is strictly for users aged 18 and above. We do not knowingly collect, store, or process the data of any minors.

• Age verification is mandatory during registration.
• If a minor's account is detected, it will be immediately suspended and all associated data will be permanently deleted.
• If a parent or guardian discovers that their child has created an account, please contact us immediately.

Bets 99 may update this Privacy Policy from time to time. A notice will be posted on the Platform before any changes take effect, and the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, you will be notified directly via your registered email or SMS. Continued use of the Platform after changes have been made will be considered acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out through our support team. We are available 24/7 to assist you.